top of page
AdobeStock_117137364.jpeg

Developing Ring Strategies

ACHIEVING GROWTH

UC Client

Unified Communications (UC) is the seamless Integration of voice, presence, chat, data, applications, and other technologies that help drastically improve your communication processes and business productivity.

Call Center

The TROZLAN Business Call Center is an integrated UCaaS solution designed to handle a large volume of incoming phone calls. Call centers typically handle customer service, support, telemarketing, reservations and collections functions. The employees who staff call centers are referred to as "agents" and incoming callers are routed through "queues".

Contact Center

Contact Center (CC) is an omni-channel customer engagement platform that allows businesses to provide extraordinary customer experiences via voice, live chat, SMS (text), or email.

Contact Center's advanced functionalities empower managers and agents to increase First Contact Solutions (FCR) , improve operational efficiency, lower operational costs, and deliver the kinds of loyalty-building customer experiences that keep businesses competitive.

Unbranded (Customer-Facing) Cloud Communications Platform Graphic.jpg
Clients

Industries We Serve

Hospitality.png
Accounting.png
Investment
Hospitality
Accounting
Financial

SOLUTIONS

Picture2.jpg
trozlan cloudUC 1000 logo White Grey.png

Next-Gen Voice, Video,

Messenging & Collaboration

Contact

Discover TROZLAN's Fab Four: Leading the Pack

trozlan-media.png
trozlan-magic.png
trozlan-clouduc.png
bottom of page